294 Napier Street Bendigo 3550 | (03) 5443-3322
Bendigo Animal Hospital Vet Clinic Logo
Please Call For an Appt.
Mon-Fri: 8:00am-7:00pm
Sat: 8:30am-4:00pm
Sun: 9:00am-11:00am
Phone: (03) 5443-3322

Forms & FAQs

Here you can find download forms and information about a range of pet care and animal health topics including: looking after a new pet, dental hygiene, preventative care, and surgery preparation and after care. We have also provided answers to Frequently Asked Questions (FAQs) and some links you might find helpful, such as if you have inquiries for the Bendigo Council, or the RSPCA. Click here for helpful Animal Care Links.

Client Forms

(Click a form to view or download)

New Client Information Form

General Pet Care Information

(Click a topic to view or download)

  • New Puppy Info - Information and useful advice about caring for your new puppy.
  • New Kitten Info - Information and useful advice about caring for your new kitten.
  • Vaccinating Your Dog or Vaccinating Your Cat - A vaccination overview, including the benefits and side effects.
  • Desexing Small Animals Info - Information about desexing a dog, cat or other small animal, including the benefits and side effects.
  • Puppy School Info - Overview of what Puppy School involves for both you and your pet, including topics, class duration, and how to measure progress.
  • Dental Health Info - Find out what constitutes good dental health for small animals and how it can make for a happier and healthier pet.

Health Conditions and Surgery Information

(Click a topic to view or download)

Note: These information sheets are in Adobe Acrobat (PDF) format. If you do not already have the reader installed, you can download the free reader by clicking here.


Animal Care Links

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Frequently Asked Questions


We are often asked questions about animal desexing; about whether it is necessary to vaccinate a dog, cat or other pet; the best care for a new puppy or new kitten; what to do in an animal emergency; and whether we treat unusual pets such as rabbits, guinea pigs, and snakes. Below are answers to questions we are most commonly asked. If you have any other animal health questions, please contact our vet clinic and we will happily discuss your pet’s health with you.

General Pet Care


Conditions and Surgery


Pet Care Costs


Note: If you can't find an answer to your animal health question here, you may like to explore the My Vet Database of pet care information.



Do I need to vaccinate my animal?

Vaccinations are a relatively inexpensive and simple way to prevent - or reduce the severity of - many major and sometimes life-threatening diseases in our domestic animals. Side effects are rare, and usually mild. It is recommended that cats are vaccinated annually with either an F3 or an F4 vaccination, and dogs are vaccinated annually with C5. For more information about vaccinating your pet, please download Vaccinating Your Cat or Vaccinating Your Dog. [Top of page]


Should I desex my dog or cat?

There are many benefits to the early desexing of your pet. These include the reduced risk of injury from wandering onto roads, or as a result of fighting. A desexed animal is also more amenable to training, less likely to urinate in the house, and will be less aggressive. Your desexed pet is more likely to become a beloved member of the family. In addition, desexing your pet can reduce the risk of disease, and give you peace of mind that you are not contributing to the supply of unwanted animals in our community. For more information about desexing your pet, please download our Desexing Small Animals Information Sheet. [Top of page]


Should I mircochip my animal?

It is a legal requirement for you to have your pet fitted with microchip identification. The simple procedure takes only a few seconds and is normally performed in the consulting room. A microchip, about the size of a grain of rice, in injected under the skin between the shoulder blades. The microchip number corresponds to your details and allows you and your pet to be easily and quickly reunited, in the even your pet is lost or injured. [Top of page]


Should my dog attend puppy school?

Puppy School is an enjoyable way for puppies from 8-16 weeks to develop positive socialisation behaviours. Dogs that are well socialised as puppies, develop into confident animals, able to behave appropriately in public. Among other things, you will learn: how to handle your puppy and what to expect; general health topics such as nutrition and dental care; and the basics of obedience and toilet training. For more information on Puppy School, please download our Puppy School Information Sheet. [Top of page]


How do I contact the clinic in a vet emergency?

If your pet requires emergency veterinary treatment, you should call the normal clinic phone number: (03) 5443-3322. Have a pen handy, as a recorded message will give you the mobile phone number on which you can contact the on call emergency vet. Please note: Outside normal consultation hours the clinic is not staffed. You will need to follow the above procedure to contact a veterinarian. [Top of page]




Should I worry if my pet is overweight?

Yes! Just as with humans, obesity can predispose animals to other diseases. Obesity in cats and dogs, for example, can predispose them to conditions such as arthritis, liver disease and diabetes. You are encouraged to have your pet weighed at the animal hospital, free of charge, and to talk to a vet about how to address your pet’s weight issues. [Top of page]


My dog scratches its ears all the time, is that normal?

It is normal for a dog to scratch its ears about as often as we might scratch our heads. More frequent scratching is usually a sign of disease. It may reflect a foreign body being lodged in the ear (such as a grass seed), ear mites or quite commonly an ear infection which can be quite painful. If you are concerned about your pet’s ears please make an appointment with your veterinarian. Ear infections or grass seeds are best treated promptly in order to minimise the chance of ruptured ear drums and chronic changes to the ear canal that could permanently affect the health of your pet. [Top of page]


My dog's breath smells, what can I do?

Bad breath can be a result of your cat or dog’s diet but halitosis(bad breath) is often a sign of dental disease. A quick check with your veterinarian or qualified veterinary nurse will confirm if this is the case. Dental disease is a serious and often painful condition that can be treated and managed with the help of your veterinarian. [Top of page]


What do I need to do before my dog has surgery?

The day before surgery your pet should have no access to food after 7 pm. The morning of the surgery please take away your pet’s water bowl as soon as possible. It is important that your pet does not have a stomach full of food or water at the time of surgery to reduce the risk of vomiting and aspiration (breathing in of vomit) while under the effects of anesthesia. You may also wish to give your pet a wash in the days leading up to surgery as you will not be able to do this in the 2-3 weeks after surgery, if your pet has stitches. For more information on preparing your pet for surgery, please download our Before Surgery Information Sheet. [Top of page]




Why does pet care cost what it does?

Your pet’s veterinarian is not just a G.P. Your vet is a surgeon, obstetrician, dermatologist, radiologist, radiographer, anesthesiologist, oncologist, internal medicine specialist, podiatrist, and physiotherapist. When you see a veterinarian you are paying for the opinion of a professional who has spent 5 years or more in tertiary study to become an expert in animal health. These are people who have worked just as hard and performed just as well as those that became human health professionals. Therefore your veterinary bill is a reflection of the costs of maintaining a high level of care provided by your veterinary practitioner. The animal industry does not have the luxury of having a Medicare rebates system, prescribed pharmaceutical scheme benefits or health care insurance. [Top of page]


Should I have pet insurance for my pet?

Pet insurance can be life saving if your pet needs emergency surgery or intensive care as payment is usually required up front and may be several thousands of dollars. However the pet insurance industry is relatively young in Australia in comparison with other countries. The best advice is to always read the fine print and ask lots of questions of the insurer you are considering. It is also a good idea to start insurance cover when the animal is as young as possible as most insurers will not cover any pre-existing conditions. [Top of page]


What is included with the cost of my pet's desexing surgery?

Routine surgeries such as desexing include your pet’s day hospital, a health check prior to anesthesia, all drugs involved with pre-medicating and anaesthetizing your pet, monitoring of the patient during anesthetic, nursing care during recovery, 24 hours of pain relief, and a check of the wound and suture removal 14 days after surgery.

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